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General Policies

Check-in and Check-out

The time of check-in is 2 p.m., check-out time is until 11 a.m. Earlier check-in or later check-out has to be agreed in advance. In case of your interest there is a possibility to store your luggage in the luggage storage room.
 

Room Guarantee and cancellation policy

Reservation has to be guaranteed by the number of credit card. Cancellation of the reservation is without any charges when announced till 6 p.m. one  day before planned arrival. In case of later cancellation, the amount that equals 100% price of the reserved one night will debit your account.
 
We will not make any transactions from your credit card; it is only a guarantee of your reservation. You will pay directly at the reception.
 
 

Credit Card Safety

We are committed to keeping your personal information safe. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
 

No booking fees

Please note that we do not charge any booking fees for making reservations directly with us and that our Best Rate Guaranteed applies.
 

Children

Resort Lipa makes no additional charge for children under 6 years old occupying the same guest room with parents,  Children between 6 and 12 years old will be charged 300 CZK/night. A baby cot can be arranged prior to your arrival at no charge. Please kindly contact reception for any specific requirements.
 

Pets

Pets are allowed on the property : 200 CZK per night